Child Safety Standards
1. Zero tolerance for child sexual abuse and exploitation
Zustland prohibits child sexual abuse and exploitation (CSAE). We do not permit the Service to be used to sexually exploit, abuse or endanger children.
2. Prohibited conduct
Users must not use Zustland to:
- groom or befriend a child for sexual purposes;
- sexually solicit, exploit, threaten or coerce a child;
- engage in sextortion involving a child;
- traffic or facilitate the sexual exploitation of a child;
- request, create, generate, upload, possess, share or distribute child sexual abuse material (CSAM);
- facilitate or promote any other form of child sexual abuse or exploitation.
3. Reporting concerns
Users may submit safety concerns through reporting or feedback mechanisms made available within the Zustland Service. Where an in-app mechanism is not available for a particular feature, concerns may be sent directly to [email protected]. Reports concerning possible CSAE or CSAM should be submitted as soon as possible and should include enough information to help us identify the relevant account, content or interaction.
You may also contact our Child Safety Point of Contact directly at [email protected]. Please do not send CSAM or other illegal material as an email attachment. Provide identifying information about the relevant content or account instead.
4. Review, action and enforcement
We may review reports and other information indicating possible CSAE or CSAM. Where appropriate and permitted or required by law, we may remove or restrict content, suspend or terminate accounts, preserve relevant information, restrict access, and escalate matters to appropriate authorities or organisations.
We do not permit users to create, upload or distribute content that facilitates the sexual exploitation or abuse of children. We take appropriate action when we obtain actual knowledge of CSAM, consistent with applicable law and our published standards.
5. Compliance with child safety laws
Zustland will comply with applicable child safety laws and regulations and maintain processes for reporting confirmed CSAM to the relevant regional or national authority where required by applicable law.
6. Child Safety Point of Contact
7. Relationship with other policies
These standards form part of Zustland's broader safety and governance framework. See our Community Guidelines and Terms & Conditions for additional rules on acceptable use, reporting and enforcement.
8. Updates
We may update these standards as the Service, applicable law or child-safety requirements evolve. The current version will be published on this page with a revised effective date.